Product capabilities
Clear domains for everyday customer work.
PilumReach is designed around the work teams actually perform: conversations, contacts, companies, deals, tasks, routing, automation, and controlled access.
Shared conversations
Keep message threads, delivery state, contact context, and follow-up work in one workspace.
People and companies
Organize contacts, company relationships, tags, notes, channels, and activity history.
Deals and pipeline
Track opportunity value, currency, probability, owner, stage, line items, and close date.
Routing and ownership
Coordinate assignment, claiming, release, availability, governance, and stale-lead recovery.
Effective permissions
Apply workspace roles, custom roles, member overrides, and owner-controlled permission decisions.
Operational reporting
Review verified pipeline, activity, delivery, usage, billing, and team data without fabricated metrics.